Discover what Sophy can do for you
Find out how Sophy can help your business build better, more human customer experiences with AI.
Industry
Healthcare
Provide personalized care while managing costs with your trusted AI agent.
Set a new standard for patient experiences
Support patients and policyholders with immediate, personalized, and secure interactions, when it matters most.
Eligibility and benefits
Help members find providers, enroll dependents, and confirm treatment coverage, improving access to care while also reducing costs.
Billing and payments
Explain out-of-pocket costs, verify deductible balances, and update member billing information–all without burdening your support team.
Appointments and scheduling
Allow patients to easily book and manage appointments, improving patient experiences and overall health outcomes.
Deliver better healthcare experiences
Partner with Sophy to launch a fully compliant AI agent that provides knowledgeable, trustworthy interactions at any scale.
Resolve issues with speed and discretion
Offer efficient and empathetic support across all communication channels. Sophy agents integrate with knowledge bases and key systems of record, including EHR, PMS, and CRM tools, to provide contextual and actionable support.
Scale support operations
Easily update your agent with new policies, plans, or products, manage spikes in demand, and ensure smooth handoffs to live agents when needed.
Build with a trusted partner
Continuously monitor and optimize your agent with pre-defined goals and guardrails and built-in quality assurance. Sophy ensures trust, security, and compliance, including safeguards for HIPAA, with encrypted and masked PII at all times.