Discover how Sophy can transform your business
Find out how Sophy can help your business build better, more human customer experiences with AI.
Industry
Telecommunications
Win and retain more customers with your trusted AI agent.
Keep your subscribers connected
Deliver best-in-class customer experiences with fast, reliable, and personalized interactions, when it matters most.
Product recommendations
Provide personalized guidance to help subscribers select the best plans, devices, and bundles for their needs, increasing acquisition and customer lifetime value.
Account and plan management
Support subscribers with login issues, payments, or cancellation requests, improving resolution rates, boosting satisfaction, and even identifying opportunities for upsell or churn prevention.
Troubleshooting
Help subscribers check internet speed, solve connectivity issues, and set up devices to keep them up-and-running and boost satisfaction.
Deliver better subscriber experiences
Launch your AI agent on a flexible and secure platform built for personalized experiences at scale.
Give expert-level support
Resolve issues fast with a knowledgeable agent that adapts to customer needs and emotions. Sophy agents integrate with your CRM, billing platform, and other key systems to provide contextual and actionable support.
Scale support operations
Update your agent with new promotions or policies, manage spikes in demand, and ensure smooth handoffs to live agents when needed.
Build with a trusted partner
Continuously monitor and optimize your agent with pre-defined goals and guardrails and built-in quality assurance. Sophy ensures trust, security, compliance, data privacy, and governance.