Industry

Technology

Drive customer acquisition, engagement, and success with your trusted AI agent.

Support and grow users at scale

Help users make the most of your products and services with instant and expert interactions, when it matters most.

Onboarding

Provide personalized setup support and best practices to accelerate time-to-value and reduce churn.

Subscription management

Support users through plan changes or cancellation requests to act on opportunities for upsell or retention.

Troubleshooting

Resolve common issues, like login challenges or password resets, and share useful tips to keep users up-and-running and boost satisfaction.

A smartphone screen displays a customer service chat where a user requests an upgrade to a Pro plan, and the company confirms the subscription change.

Deliver better user experiences

Launch your AI agent on a flexible and trusted enterprise-grade platform for personalized experiences at scale.

Provide always-on, knowledgeable support

Give users immediate and effortless support. Sophy agents integrate with your CRM, CDP, and other systems of record and knowledge bases to provide contextual and actionable support.

Scale up easily

Update your agent when you launch new products or features, manage spikes in demand, and ensure smooth handoffs to live agents when needed.

Build with a trusted partner

Continuously monitor and optimize your agent with pre-defined goals and guardrails and built-in quality assurance. Sophy ensures trust, security, compliance, data privacy, and governance.

Find out how Sophy can elevate your customer experiences

Find out how Sophy can help your business build better, more human customer experiences with AI.